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>What does Google expect customers to do here? https://support.google.com/a/contact/admin_no_access https://support.google.com/a/contact/admin_no_access To th
by rckoepke 6y ago
>What does Google expect customers to do here?
https://support.google.com/a/contact/admin_no_access https://support.google.com/a/contact/admin_no_access
To the OP ( 'HelloThur ), this is the answer to your most immediate question. I found it here: https://news.ycombinator.com/item?id=17120223 https://news.ycombinator.com/item?id=17120223
> Greetings. This is Alex Diacre here from G Suite Support. This has been flagged for my team and we’re looking into it. If any G Suite customer has trouble accessing their account they can always contact Google Cloud Support here: https://support.google.com/a/contact/admin_no_access https://support.google.com/a/contact/admin_no_access (this is a special form to use when you cannot access any admin account)
- disappearance 6y agoThat’s a url worth copying into a password manager...
- gerbler 6y agoJust to be clear, OP is factually incorrect. You can contact support using the above link if you are locked out. Source: worked on the G Suite Support team for several years.
- smarnach 6y agoIt seems this link should be mentioned in the email the OP got.
- MrsHippy 6y agoIf you cant find the link, you lose admin privileges. It's a test of merit.
- markstos 6y agoPractically, he's correct. Google offered no such remedy in the reply detailing his options.
- mynameisvlad 6y agoThis is pedantic in the worst possible way. If you make it impossible to find that link, then it's as if it wasn't there.
- Causality1 6y agoThis kind of thinking on behalf of Googlers is why every professional on earth thinks Google's customer support is shamefully terrible.
- tyingq 6y agoThere's a similar url, but with different form fields, here: https://support.google.com/a/contact/recovery_form https://support.google.com/a/contact/recovery_form And various forms of "googling" for where to go aren't super helpful.
- askvictor 6y agoUmm, this link seems to take you to an account recovery form (I haven't tried putting in my account details, but it straight up asks for a username/phone)