Having worked at companies that use knowledge management software like Jive and Confluence I think I've found my favorite way to deal with this stuff. And the a

Having worked at companies that use knowledge management software like Jive and Confluence I think I've found my favorite way to deal with this stuff. And the answer is Slack. I slowly found myself searching Slack for answers and the search is pretty good. I'm sure deprioritizing older messages and posts is built in to the index algorithm but the messages are still there for if I need to go back that far. I hate to shill for Slack but this is the closest thing I've found to a Stack Overflow/Google substitute for enterprise knowledge. I usually arrive at these conclusions through experience and test feedback loops. Confluence I've found is tolerable for static documents like business requirements but the UI feels stuck in the early 2010's and isn't as usable as it could be. Google Docs and Sheets seem to suffer from discoverability issues at a bunch of the places I've worked at.