9 ms·

I'm pretty sure I read the same about Jira tickets.

• Minor49er 6y ago
  At my company, every single PR is linked to a ticket. These tickets can be linked to each other as causes, related issues, etc. Having them around and reasonably organized has been invaluable for us since we can simply blame a change, trace it all the way back to when it wad introduced, and see why it was put there to begin with. Jira and our wiki system (Confluence) cross-reference each other where appropriate as well. Altogether, it makes the investigation part our jobs way simpler. I would not think to purge entries simply because they're older than an arbitrary date.
• toast0 6y ago
  Facebook has this. Tasks are autoclosed after 6 months of inactivity, unless specifically flagged. It's sort of nice as a way to close things you were never going to get to, but it's also terrible if you actually have a long backlog but do want to get things done, because the auto closer adds a lot of noise.