> The quasi-judicial role that financial services play in resolving disputes, often with little regulatory oversight and absolutely no requirement to be neutral

> The quasi-judicial role that financial services play in resolving disputes, often with little regulatory oversight and absolutely no requirement to be neutral or objective, is long overdue for retirement. Honestly, from what I've heard of the US Court system, I'd much rather have the least competent bank in the country deal with my disputes than have to go through the courts. Slow, expensive, and also unjust. I'm also under the impression that this would be a tightly regulated area but I don't know for sure.