A CEO coming out and saying "we should do better" is simply an admission that they didn't and still don't. I see it as a personal failure of the CEO, an institu

A CEO coming out and saying "we should do better" is simply an admission that they didn't and still don't. I see it as a personal failure of the CEO, an institutional failure of the company, and an attempt to give it a positive "moral" spin in the media. This isn't about what Uber can or should do, it's what everyone else should do so Uber can be in a better light without actually changing anything.