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They make their products fail in non obvious ways and the competitors do the same thing. You won't be able to see the flaws when you buy the product. Recent e
by chillwaves 6y ago
They make their products fail in non obvious ways and the competitors do the same thing. You won't be able to see the flaws when you buy the product.
Recent example, my parents buy "stainless steel" because they think it is more durable but it's purely cosmetic because of the internal parts. They had a stainless steel microwave that stopped working because the door would not stay shut.
I was able to pry open the framing of the door and located the tension spring that was required to keep the door hooked shut, well it had been attached to the flimsiest plastic tab I could imagine.
Everything else about the microwave worked perfectly fine but because this flimsy 2mm thick plastic tab broke, it was now junk.
So i drilled a hole in the plastic frame and reattached the spring to that hole (which was drilled in a way that made it more stable) and fixed the microwave.
There was literally no increase in cost to anchor this critical tension spring in a less fragile way, in fact I would argue it cost them more to design this special failing piece.
The whole industry is just absurd, the whole way we run the economy is absurd. It only makes sense if you have infinite planets to exploit for resources with infinite room for waste.