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He had AppleCare. Then Apple sent his broken iMac to Best Buy
- recrudesce 6y agoSo. Why do you need someone at Apple to replace a harddisc/memory module ? Why does it matter if someone at Apple installs your OS or someone at Best Buy does ? People seem to be making an issue out of nothing. I'm sure he would have screamed a lot louder if he hadn't bought AppleCare. At least Apple FIXED his iMac rather than just demanding he bought a new one... You can't win against some people.