This is entirely anecdotal and may not be representative of everyone else's experience, but since the launch of iPhone and iPad, I have yet to receive a frantic

This is entirely anecdotal and may not be representative of everyone else's experience, but since the launch of iPhone and iPad, I have yet to receive a frantic, middle-of-the-night-my-iOS-device-crashed call. Sure, there are the odd hardware failures here and there (typically one of the buttons is no longer responsive, or the touchscreen fails to register touches in one part of the screen) but overall, it has been pretty stress-free for my role as the "family tech support guy". So yes, I would tend to agree the iPad might just be what the tech industry needs to get more people interested in computing.