Regardless of how entitled and axe-grindy a reviewer is, if they post a screenshot of an email written by the sole proprietor of the business telling them to fu

Regardless of how entitled and axe-grindy a reviewer is, if they post a screenshot of an email written by the sole proprietor of the business telling them to fuck off and die or something similarly toxic, don't you think a lot of people would consciously avoid doing business with a person like that? It probably wouldn't help.