> there is nothing actually rude about "it's broken! FIX IT!!!" Really? You don't think so? I begin my emails with "hello" and end with "thank you", which I ha

> there is nothing actually rude about "it's broken! FIX IT!!!" Really? You don't think so? I begin my emails with "hello" and end with "thank you", which I have been taught is polite. What would be rude to you?