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Paying once for a service doesn't sit right with me, it may not be rational but I feel that I can't trust that it will stick around. I'd rather pay a smaller mo
by hnarn 6y ago
Paying once for a service doesn't sit right with me, it may not be rational but I feel that I can't trust that it will stick around. I'd rather pay a smaller monthly fee to keep the lights on, than a one time fee and constantly fear I might just be cut off one day.
And even if it's not technically a service, but say some closed source software or whatever, the same idea still applies for future bug fixes and maintenance, at least in my mind. At least for anything semi-critical.
- StavrosK 6y agoThis is true, and I would normally make it a yearly subscription, but this is https://www.deadmansswitch.net/ https://www.deadmansswitch.net/, where you leave messages to send to your loved ones after you die, and I didn't want people to have their messages lost because they're too old/unable to renew a credit card or something similar.
- hnarn 6y agoThat's definitely one of the situations where it does make sense.
- ecpottinger 6y agoInteresting service.
- cgriswald 6y agoI would rather pay 1.2 * $X now than $X/months per month over the lifetime of a product. It's not about the money for me, it's about having a fixed cost rather than an indefinitely recurring one that I have to continually decide if it is still giving me $X/mo in value and remember to cancel when I'm done. It's also about the sense of ownership I get over the product versus "this is something I'm renting" which, for me, is a big deal. I get that it is difficult to price in the cost of bug-fixes, but I consider that not my problem. That said, support as a subscription (or alternatively, pay-per-issue) is totally fine by me. I'm also fine if new features are added to Version 2, and I later have to decide whether to upgrade or not. And although it is not about the money for me, it frequently does pay off. I usually opt for the longest recurring subscription (if lifetime is not available) which usually has steep discounts and in the case of my XM radio... still enjoying that lifetime subscription.