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I'm not telling you how to behave, I'm just saying that if you had thicker skin you would probably make more money, so another way of looking at that is that yo
by hnarn 6y ago
I'm not telling you how to behave, I'm just saying that if you had thicker skin you would probably make more money, so another way of looking at that is that you're paying a premium for the luxury of being able to be, let's say "honest" then, instead of rude, to your customers.
- StavrosK 6y agoI understand that and agree, but yes, I ascribe a high (societal) value to telling people when they're being rude, because I think to do otherwise is to enable them. Besides, people like the customer in question come once in a decade (to me, anyway), so it hasn't been a problem.
- julianlam 6y ago> I'm just saying that if you had thicker skin you would probably make more money In this case, I'd pay money to not deal with a customer like that.