3 ms·
As a consumer, being able to file charge backs for unresponsive merchants is also a nice feature that isn't available with PayPal payments.
by bdclimber14 16y ago
As a consumer, being able to file charge backs for unresponsive merchants is also a nice feature that isn't available with PayPal payments.
- Osiris 16y agoReally? I use PayPal as my processor and I get hit with reversals a few times a month. From what I gather, PayPal will always return funds to the buyer unless the seller shipped a physical item and can provide proof of shipment.
- bdclimber14 16y agoAs a processor, PayPal will process chargebacks against a merchant (like you explained). I meant that if you pay for something with PayPal, as a consumer you can't file a chargeback, as far as I know. Does that make sense, or am I mistaken?
- Osiris 16y agoPayPal calls them "disputes". I have gotten an actual chargeback from a credit card used with PayPal which actually incurs a fee that doesn't happen if you have a PayPal dispute. A dispute just gets resolved with a refund of the transaction.