This article is really about possible social consequences of tech like Facebook and Twitter, not about knowing all the technical implementation details. A "tech

This article is really about possible social consequences of tech like Facebook and Twitter, not about knowing all the technical implementation details. A "tech expert" speaking in front of congress would be expected to answer to how the tech affects governance and civic matters. Nobody know the consequences in full, and how effective mass-communication might affect society. It's problematic when the leaders and overseers seem unfamiliar or uncertain with the overall operation of these tools, and even abuse them for egotistical benefits, instead of acting as elected servants of the people.