Lapses on that scale are not an engineering issue, they're likely a culture issue. Atlassian are a successful business that sell to engineering businesses, but

Lapses on that scale are not an engineering issue, they're likely a culture issue. Atlassian are a successful business that sell to engineering businesses, but that doesn't mean their leadership know or care about engineering. I'd stake a large bet on the reality he could not turn it around. Atlassian are basically the Oracle of ticket trackers