Right, which in both disingenuous and impersonal. You could just read reviews, personally answering them, which I think would be the best policy. But this seems

Right, which in both disingenuous and impersonal. You could just read reviews, personally answering them, which I think would be the best policy. But this seems like a way to game it all instead of actually just being authentic. I guess if you can’t package it into a template it’s too much work.