I got a feeling that unfair negative reviews work for reason different than "empathy". Seeing a 1-star review, it is safe to assume the person writing it was ve

I got a feeling that unfair negative reviews work for reason different than "empathy". Seeing a 1-star review, it is safe to assume the person writing it was very angry and tried to make the review as bad as possible. Which means that things not mentioned were quite good... well, good enough to not stand out. That is, when I see in the review that unreasonable expectations of some guy were not met, I kinda assume that reasonable expectations were actually met, and that busyness / service is worth checking.