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We are in the process of closing our Rippling account. A few things that happened: - They signed us up on an introductory deal, claiming they’d reach out befor
by seizethecheese 6y ago
We are in the process of closing our Rippling account. A few things that happened:
- They signed us up on an introductory deal, claiming they’d reach out before the deal expired. This never happened and we got billed for tons of services we had not ever used.
- We used their 1password copycat to share passwords between team members. We discovered that a former employee we had terminated through rippling had access to tons of sensitive accounts several days after their departure date. They claimed there was a bug and it took them a week to solve it.
Basically, highly negligent behavior.
- deleted 6y ago[deleted]
- digitaltrees 6y agoWe had a similar experience, and to be honest, I am disappointed that a founder with prior bad behavior is so easily forgiven and able to seemingly repeat this type of behavior in SV as it makes it harder for founders with less comfort with aggressive tactics to compete. Long term it will undermine consumer trust and do real damage to the market.