3 ms·
> Both of those are mostly examples of errors made during engineering (apply Hanlon's razor when in doubt - it's not always malice like people often assume), an
by function_seven 6y ago
> Both of those are mostly examples of errors made during engineering (apply Hanlon's razor when in doubt - it's not always malice like people often assume), and might be preventable if there were more different samples and interactions available during development.
When I see these types of examples brought up, I don't see malice being assumed. Rather, these are good illustrations of structural bias. "Structural" (or "systemic") is often used in contrast to overt bigotry or malice. It's sometimes the result of a certain workforce or industry being substantially skewed with respect to the wider population. You're right, Hanlon and his razor do work here to show that it's a naive error rather than intentional harm. But the result is still traceable to the disparities between the designers and the population at large.
As for the soap dispenser: If the team of engineers designing the module had a mix of skin colors, then they would have quickly seen that their product failed sometimes. They would, at the outset, have known that they needed to tune the photoreceptor better, or switch to a different method of detection.
Though it is funny that Nikon, a Japanese company, made cameras with an blink detector that falsely triggered on Asian eyes. That either refutes my own point above, or it indicates they imported that functionality.
- oneplane 6y agoThe issue is that we assume that there was a building somewhere, where a group of people sat down and designed and produced a device. (the soap dispenser) But we don't actually know that. If there is a single spot where this was done, and also where the testing was done, and there was an abundance of skin tones available, then this was caught. But that's a lot of ifs. It could be that the device as designed and completed for manufacturing 15 years ago, the manufacturing was shifted around between 2 companies and the supply chain has 10 levels deep of participants that all did their own tests on their part in their own company in their own country on their own continent. And between that and the consumer it turned out there were 4 companies that just trade and don't actually look at, touch or use the product. This is probably not what happened at Nikon, I'd guess that they have a few departments that may not work together as well as they could. Would be interesting to see how this actually came to be, I imagine there are many ways to create a (partially (bad)) product, and equally many ways to try to prevent that.