I also tend to write in separate phrases but usually make an effort to remember and write full message at once and then send. Especially when describing a probl

I also tend to write in separate phrases but usually make an effort to remember and write full message at once and then send. Especially when describing a problem, since I work in QA it's a habit to write every possible relevant info before sending help request. As an example last time in a "contact bubble" with my cell operator - I had an issue with their app for smart tv, human operator requested me to reboot it, by the time I did it she already hang up. Almost the same happened with my bank, they asked some address, and while I was asking it (like 2-3 minutes tops) they are gone. PS: I one had a chat with a USA Amazon and that was super helpful, quick and they never hang up even after we were done with discussing a problem, they just waited with open session (I wasn't sure who need to hang first), and asked "do you want anything else?" So sometimes this stuff works fine.