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I think some believe this was the reason why Wal-Mart failed in Germany. They brought this "can I help you" with them and German customers rather went to Aldi &
by tehabe 6y ago
I think some believe this was the reason why Wal-Mart failed in Germany. They brought this "can I help you" with them and German customers rather went to Aldi & co where they could shop in peace.
- kissickas 6y ago> "can I help you" Walmart? Are you sure? They are not known for being helpful, let alone solicitous. Ironically, the only grocery chain that I can think of where employees actively ask if they can help is Trader Joe's. I can't help but giggle at the fact that they're German-owned, even if this part of the culture came from the American founder.
- tehabe 6y agoI read an analysis about Wal-Mart it was mentioned that employees are required to ask every customer within 3 feet. Maybe that has changed in the last 16 years. Oh I would also be very confused since Aldi is the pioneer when it comes to shopping in peace and w/o frills in Germany.