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>Phone - always works "Always" seems excessively generous here. There are many times I've contacted a company and reach a human who says "sorry, I can't help y
by smeyer 6y ago
>Phone - always works
"Always" seems excessively generous here. There are many times I've contacted a company and reach a human who says "sorry, I can't help you, but you can file a ticket on the website" let alone the times I've received "sorry, we're experiencing more than normal callers, please try again another time" without even the option to wait on hold.
- noahtallen 6y agoAlmost every phone support center I’ve called has been hot garbage even after getting past hold. From the automated options menu, which doesn’t have what you’re looking for, to the rep needing to forward me somewhere else.