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Why reward bad UX?

• conductr 6y ago
  That was actually my line of thinking. I was on mobile and it didn’t work. I jumped onto my laptop and still didn’t work. I felt I had put in enough effort at that point. If I didn’t have what I felt was a fairly perfect substitute in the competitors product maybe I would have tried harder.
• gowld 6y ago
  Because you're shopping for a skateboard not a web app.