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> You do see the buttons that do almost everything "Almost" is to say that no, it's not enough. Show me climate controls on the steering wheel. > Along with a

> You do see the buttons that do almost everything "Almost" is to say that no, it's not enough. Show me climate controls on the steering wheel. > Along with a voice operated climate control No. A very very small minority of people operate anything via voice control. Especially in cars where voice control is universally horrendous.

BoorishBears 6y ago
You can control the screen from the steering wheel buttons, and there's a dedicated home button, so you can get to a given control with a repeatable set of inputs on the wheel. Same with the console mounted touchpad. Both of which don't require the level of coordination touching a touchscreen would require. There's also the fact they're giving people what they wanted, voice control suck but that's how you make it work with a giant touch screen, and people's buying habits and feedback on Teslas have shown it's what they want. It wasn't until last year Tesla's voice input was even doing natural language-ish stuff. MBUX meets the (low) bar that's been set.
- dmitriid 6y ago
  >You can control the screen from the steering wheel buttons, and there's a dedicated home button Riiight. And to see where exactly you are on the screen you need... guess what, look at it. > There's also the fact they're giving people what they wanted, voice control suck but that's how you make it work with a giant touch screen Yup. You got it all backwards. - They install a huge touchscreen with horrible controls - These controls are incredibly bad, and are a hazard when the car is in motion - Instead of fixing the horrendous UX, they patch it with voice control - Voice control, by your own admission, sucks So, no, they are not giving people what the want. People want sane and safe controls inside a car. A huge touchscreen with no physical buttons, tiny controls and touch targets, and a voice control that sucks is not what people want. > MBUX meets the (low) bar that's been set. How about raising the bar instead of leaving it on the ground?
  - BoorishBears 6y ago
    > Riiight. And to see where exactly you are on the screen you need... guess what, look at it. If your cognitive functions are a limiting factor, sure? One of my cars has a touch screen and a knob to control it. It took my about 2 days of owning the car to know how many knob clicks to get to "Change input". At worst I might glance at it for a second if I overshoot by an item, no different than when we had individual knobs for everything and you might occasionally glance to see how far you turned the knob - Also, maybe read things twice. > voice control suck but that's how you make it work with a giant touch screen Read that again, slowly. It means that they add a touch screen and make it work by patching in voice. You didn't need to repeat my point for me. - Your problem is you think this is some sort of debate where I'm backing "Team Big Touchscreen And Voice Controls" and you're going "aha! Gotcha! You don't like voice either!" No. I don't. But you're wrong, people do want touchscreens and crappy voice controls, and Tesla's cult following is proof. That garbage interior is hailed as futuristic over it's tablet, and everyone is following them because, despite your illusion that what you want is what everyone wants .. people like the idea of a big shiny touch screen in their car to make it "futuristic", that's why people end ip retrofitting 12 inch screens into their 10 year old Camry now. MBUX is above the bar that's been set in useability, but they don't set the bar because they don't have the image or mind share to do so. If tomorrow morning Tesla removed the screen and replaces it with AR goggles I promise you that will be the new bar.
    - dmitriid 6y ago
      > If your cognitive functions are a limiting factor, sure? > maybe read things twice. > Read that again, slowly. Ad hominem attacks, how nice. > they add a touch screen and make it work by patching in voice. Exactly. What I said: they made a horrible UX, and then patched it by adding more horrible UX. It's decidedly not what consumers want. > people do want touchscreens and crappy voice controls, Nope, people don't want that. But they are left no choice. > MBUX is above the bar that's been set in useability, but they don't set the bar because they don't have the image or mind share to do so. Because they are blind following the one-eyed, that's what you're saying. It does cost extra money and extra care to create a workable touch-screen experience that doesn't rely on "but there are tiny buttons on the wheel and voice controls". Volvo can do that (even though their touch screens are far from perfect), why can't Mercedez? Oh, right, how can one forget, because horrible UX is "what people want because that's the bar". Cry me a river. Edit. It's actually amazing that they have a 23-minute overview in a static non-moving car [1], and they keep - doing accidental touches - inputing wrong commands - being very-very careful and precise with what they touch on screen because all the touch targets are so small In a non-moving car. It's amazing, really, in a horrendous kind of way. [1] https://www.youtube.com/watch?v=tQKloYcRMVE https://www.youtube.com/watch?v=tQKloYcRMVE

BoorishBears 6y ago

You can control the screen from the steering wheel buttons, and there's a dedicated home button, so you can get to a given control with a repeatable set of inputs on the wheel. Same with the console mounted touchpad. Both of which don't require the level of coordination touching a touchscreen would require. There's also the fact they're giving people what they wanted, voice control suck but that's how you make it work with a giant touch screen, and people's buying habits and feedback on Teslas have shown it's what they want. It wasn't until last year Tesla's voice input was even doing natural language-ish stuff. MBUX meets the (low) bar that's been set.

dmitriid 6y ago
>You can control the screen from the steering wheel buttons, and there's a dedicated home button Riiight. And to see where exactly you are on the screen you need... guess what, look at it. > There's also the fact they're giving people what they wanted, voice control suck but that's how you make it work with a giant touch screen Yup. You got it all backwards. - They install a huge touchscreen with horrible controls - These controls are incredibly bad, and are a hazard when the car is in motion - Instead of fixing the horrendous UX, they patch it with voice control - Voice control, by your own admission, sucks So, no, they are not giving people what the want. People want sane and safe controls inside a car. A huge touchscreen with no physical buttons, tiny controls and touch targets, and a voice control that sucks is not what people want. > MBUX meets the (low) bar that's been set. How about raising the bar instead of leaving it on the ground?
- BoorishBears 6y ago
  > Riiight. And to see where exactly you are on the screen you need... guess what, look at it. If your cognitive functions are a limiting factor, sure? One of my cars has a touch screen and a knob to control it. It took my about 2 days of owning the car to know how many knob clicks to get to "Change input". At worst I might glance at it for a second if I overshoot by an item, no different than when we had individual knobs for everything and you might occasionally glance to see how far you turned the knob - Also, maybe read things twice. > voice control suck but that's how you make it work with a giant touch screen Read that again, slowly. It means that they add a touch screen and make it work by patching in voice. You didn't need to repeat my point for me. - Your problem is you think this is some sort of debate where I'm backing "Team Big Touchscreen And Voice Controls" and you're going "aha! Gotcha! You don't like voice either!" No. I don't. But you're wrong, people do want touchscreens and crappy voice controls, and Tesla's cult following is proof. That garbage interior is hailed as futuristic over it's tablet, and everyone is following them because, despite your illusion that what you want is what everyone wants .. people like the idea of a big shiny touch screen in their car to make it "futuristic", that's why people end ip retrofitting 12 inch screens into their 10 year old Camry now. MBUX is above the bar that's been set in useability, but they don't set the bar because they don't have the image or mind share to do so. If tomorrow morning Tesla removed the screen and replaces it with AR goggles I promise you that will be the new bar.
  - dmitriid 6y ago
    > If your cognitive functions are a limiting factor, sure? > maybe read things twice. > Read that again, slowly. Ad hominem attacks, how nice. > they add a touch screen and make it work by patching in voice. Exactly. What I said: they made a horrible UX, and then patched it by adding more horrible UX. It's decidedly not what consumers want. > people do want touchscreens and crappy voice controls, Nope, people don't want that. But they are left no choice. > MBUX is above the bar that's been set in useability, but they don't set the bar because they don't have the image or mind share to do so. Because they are blind following the one-eyed, that's what you're saying. It does cost extra money and extra care to create a workable touch-screen experience that doesn't rely on "but there are tiny buttons on the wheel and voice controls". Volvo can do that (even though their touch screens are far from perfect), why can't Mercedez? Oh, right, how can one forget, because horrible UX is "what people want because that's the bar". Cry me a river. Edit. It's actually amazing that they have a 23-minute overview in a static non-moving car [1], and they keep - doing accidental touches - inputing wrong commands - being very-very careful and precise with what they touch on screen because all the touch targets are so small In a non-moving car. It's amazing, really, in a horrendous kind of way. [1] https://www.youtube.com/watch?v=tQKloYcRMVE https://www.youtube.com/watch?v=tQKloYcRMVE