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It's interesting that this apparently actually works, because I've never once been upsold anytime by one of these employees. Is it a specific type of person tha
by Trasmatta 6y ago
It's interesting that this apparently actually works, because I've never once been upsold anytime by one of these employees. Is it a specific type of person that it works on?
- antasvara 6y agoSpeaking from experience, you're most likely to be upsold if you don't know what you're looking for. For example, I've been upsold when I was buying a printer. I know nothing about printers, so much of the purpose of going to Best Buy was to see what they had and what the salesperson recommended. Most HN members are unlikely to be upsold due to high technical knowledge. You are probably more likely to have done research ahead of time and know exactly what you're looking for.
- eloisant 6y agoit's like online ads, if they manage to upsale to 5% customers it's still a huge win.
- CathedralBorrow 6y agoDo you do a bit of research on your purchase before heading into a store? If yes, then that might be a big reason.