I wonder if the conversions went up included a disproportionate amount of mobile users. The chat bubbles are far too big on mobile devices. I go out of my way

I wonder if the conversions went up included a disproportionate amount of mobile users. The chat bubbles are far too big on mobile devices. I go out of my way to instantly close them and it does not delight me in the slightest to have to deal with them. Having a chat button to press that is unobtrusive is a far better layout.