As a mobile developer (and former web developer and even desktop developer going back to the 80's) I find terrible UI/UX embarrassing and unnecessary, but commo

As a mobile developer (and former web developer and even desktop developer going back to the 80's) I find terrible UI/UX embarrassing and unnecessary, but common. Sometimes it's the designers fault (pretty > usability) sometimes it's the product managers fault (same) but more commonly it's the executive's fault (I am more important than you and despite having zero clues about anything, my word goes). Good design is freaking hard, but not rocket science; it requires the people in charge to understand how to say no and the people doing the work to be clear in why it's a bad idea when it is. While people sometimes revile Jobs for being an asshole, he understood this very deeply. Instacart could care less, that's obvious to me.