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Many many moons ago, before the iPhone existed, I found myself reading an email from Steve Jobs while coding in the garage at 3:30AM. The email exchange had to
by robomartin 6y ago
Many many moons ago, before the iPhone existed, I found myself reading an email from Steve Jobs while coding in the garage at 3:30AM.
The email exchange had to do with difficulties we were having working with Apple hardware in the context of hardware we were developing. I reached out to Steve at 3:00 AM and got a response thirty minutes later. After replying with a detailed explanation of the issues we encountered I got a one sentence reply back from Steve: "I understand".
The next morning, actually, later that same morning, I got a call from someone from Apple. He said "Steve asked me to take care of this". That person was Greg Joswiak. We were invited to come up to headquarters to discuss the issues and work out a path forward. I met him and many other members of the engineering team while there.
Small world.
- Austin_Conlon 6y agoBoth Greg Joswiak and Craig Federighi respond to emails that come from anyone, just like Steve Jobs did. That’s wild how Joz had you even come into the headquarters to sort out that hardware issue.
- robomartin 6y agoYeah, it was very cool to not only get straight to the top at three in the morning but to also see immediate action. We were in Cupertino the very next week, took a few road cases full of test equipment and hardware, setup in one of the conference rooms and had a bunch of great conversations with a range of engineers and non-engineers as well. Good memories of a different era for Apple. Once the iPhone took off priorities changed.