I remember reading a story of how engineers at Youtube were receiving more tickets/complaints about connectivity in Africa after reducing the page loading time.

I remember reading a story of how engineers at Youtube were receiving more tickets/complaints about connectivity in Africa after reducing the page loading time. They were confused and thinking w/ the bandwidth limitations and previous statistics it didn't make sense, something about previously not having useful statistics. Turns out due to reducing the page size, they finally were able to have African users load the page, but not the video. I thought that was interesting, and puts it right at that email at lightspeed copypasta.