Apple supports their hardware (both repairs and software updates) for much longer than anyone else ever. While I have no qualms about opening up my Dell desktop

Apple supports their hardware (both repairs and software updates) for much longer than anyone else ever. While I have no qualms about opening up my Dell desktop, I wouldn't dare touch a laptop. Laptops, even before Apple soldered the components in, were extremely fragile. My Sony Vaio for example had a broken key and the only option was to replace the entire keyboard. In essence, I'd rather go with a company that will fix my hardware even if they charge me for it. Rather than a company (like HTC/Sony) where I have to wait many many weeks if at all and software upgrades cut off in under two years.