It is a shame. I maintain my own PCs and the computers for a handful of people who are not technically ept (a friend who is rubbish with computers, my mother,

It is a shame. I maintain my own PCs and the computers for a handful of people who are not technically ept (a friend who is rubbish with computers, my mother, and an eighty-seven year old woman who reacts poorly to the random UX changes Microsoft likes to push out). I cannot help but think that there are a lot of "dark matter" sysadmins plunking away like me, just maintaining machines for friends or tiny businesses, and that we're underserved as a market segment.