ADT and other American security is broken. They are missing the hard part of an active security system: response. In Japan there is a company called Secom. Thi

ADT and other American security is broken. They are missing the hard part of an active security system: response. In Japan there is a company called Secom. This company has a near monopoly on security systems. They have this monopoly because instead of just calling the cops they have staff on patrol who respond to alarms. You can imagine the install base moat required to have active personal patroling constantly. The end result is alarms get checked. Every time we mis-unlocked our office a Secom person would stop by soon after to check. No idle phone calls from a phone center, the staff checked the premise themselves. Of course similar services must exist in the states for businesses, but without the install base they cannot be priced reasonable for home use. Secom is used everywhere, from uppper class homes to museums.