Here's my 2 cents for what is worth. I have managed several large scale installations at Rackspace, and I have to say that there is a huge disparity between the

Here's my 2 cents for what is worth. I have managed several large scale installations at Rackspace, and I have to say that there is a huge disparity between their advertised support, and the quality of support you actually get. I was constantly unimpressed with the overall knowledge of their staff, and had numerous issues with them doing maintenance at the wrong time on our servers. For instance I would open a ticket saying to do it at 2AM PST, and notice that 2PM that day my server is being restarted by some incompetent sysadmin. In all honesty I wouldn't trust Rackspace to host any of my servers anymore, and would either colo something somewhere else, use MediaTemple, or continue using EC2.