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> Why is the boon.Program closing? - Due to the current situation, we've taken the difficult decision to close the boon.Program. What a bullshit answer. You sh

> Why is the boon.Program closing? - Due to the current situation, we've taken the difficult decision to close the boon.Program. What a bullshit answer. You should better ignore the question altogether than answer it this way.

bloak 6y ago
Yes, it's even worse than the one that goes a bit like this (with "//" denoting a change of voice as audio samples from different recording sessions get combined): We apologise for the late departure of the // 11:44 // service for // London Kings Cross. // This is due to // the late arrival of an incoming service. I'm sure passengers appreciate the explanation. I expect the person who recorded "the late arrival of an incoming service" also recorded a few alternatives, such as "leaves on the line" or "alien abduction", but they never seem to use any of the alternatives.
- secondcoming 6y ago
  Maybe they don't do it for National Rail, but I've heard '... due to a person under a train' quite often on the Underground.
- avianlyric 6y ago
  My favourite was always, “we apologise for the delay, because the driver is currently on a delayed train”. At some point the excuse just makes you look even more incompetent, and you’re better off staying silent.
- wastedhours 6y ago
  I've noticed airlines started doing this as well - I think there might be logic in it, especially from a terminus. I'd wager people would subconsciously assume the train just "appears" ready for their journey without thinking about knock on effects of the logistics, no matter how illogical it'd be. I've seen enough irate commuters getting agro with station staff that I wouldn't be surprised if they hadn't A/B tested which messages result in the least complaints.
- rosswilson 6y ago
  You might be interested in the full list of UK trail delay codes: https://wiki.openraildata.com/index.php/Delay_Attribution_Guide https://wiki.openraildata.com/index.php/Delay_Attribution_Gu...
mahesh_rm 6y ago
Not arguing with your comment, but with "Due to the current situation" they assume that the public is aware that they are a Wirecard AG Brand (well, formally WCS Ltd, as a subsidiary of WC AG), and that Wirecard AG went under a few weeks ago.
- flixic 6y ago
  That's a very wild assumption to make. I used boon. and didn't know they are a Wirecard brand.
- wastedhours 6y ago
  > they assume that the public is aware that they are a Wirecard AG Brand Or perhaps masking that situation under the COVID situation for those who don't know about Wirecard's involvement?

bloak 6y ago

Yes, it's even worse than the one that goes a bit like this (with "//" denoting a change of voice as audio samples from different recording sessions get combined): We apologise for the late departure of the // 11:44 // service for // London Kings Cross. // This is due to // the late arrival of an incoming service. I'm sure passengers appreciate the explanation. I expect the person who recorded "the late arrival of an incoming service" also recorded a few alternatives, such as "leaves on the line" or "alien abduction", but they never seem to use any of the alternatives.

secondcoming 6y ago
Maybe they don't do it for National Rail, but I've heard '... due to a person under a train' quite often on the Underground.
avianlyric 6y ago
My favourite was always, “we apologise for the delay, because the driver is currently on a delayed train”. At some point the excuse just makes you look even more incompetent, and you’re better off staying silent.
wastedhours 6y ago
I've noticed airlines started doing this as well - I think there might be logic in it, especially from a terminus. I'd wager people would subconsciously assume the train just "appears" ready for their journey without thinking about knock on effects of the logistics, no matter how illogical it'd be. I've seen enough irate commuters getting agro with station staff that I wouldn't be surprised if they hadn't A/B tested which messages result in the least complaints.
rosswilson 6y ago
You might be interested in the full list of UK trail delay codes: https://wiki.openraildata.com/index.php/Delay_Attribution_Guide https://wiki.openraildata.com/index.php/Delay_Attribution_Gu...

mahesh_rm 6y ago

Not arguing with your comment, but with "Due to the current situation" they assume that the public is aware that they are a Wirecard AG Brand (well, formally WCS Ltd, as a subsidiary of WC AG), and that Wirecard AG went under a few weeks ago.

flixic 6y ago
That's a very wild assumption to make. I used boon. and didn't know they are a Wirecard brand.
wastedhours 6y ago
> they assume that the public is aware that they are a Wirecard AG Brand Or perhaps masking that situation under the COVID situation for those who don't know about Wirecard's involvement?