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Ask HN: Example of a chatbot in a business use case that doesn't suck?
Honest question, genuinely curious. Ive never ever seen something that rivals an FAQ, never mind a human.
The best I can seem to find gives a list of clickable links (like a telegram bot) but at that stage its like your designing 1990s WAP pages so may as well just bite the bullet and make it a website.
- gavribirnbaum 6y agoSales sequences. We are building this chatbot for LinkedIn outreach. You can check it out at https://wcurl.io https://wcurl.io
- Wavum 6y agoI like your site but you shouldn't implement a custom scrollbar, that's horrible usability wise. When I scroll, I think something is off on because it doesn't behave like a normal site would.
- sunnyhan 6y agoDrift's NLP for customer service workflows ends up being pretty nice. https://www.drift.com/automation/ https://www.drift.com/automation/
- hargup 6y agohttps://experience.helpshift.com/free-trial/ https://experience.helpshift.com/free-trial/ Helpshift provides chatbots for customer support. We realized a fully automated experience doesn't work, so focus on automating tedius stuff so that the human agent can focus on part which actually require a human agent.