4 ms·

> That's what $$$ upgrades are for. No need for a subscription if I'm happy without the new features and happy using it on an old OS. Obviously that would be a

• magicalhippo 6y ago
  Indeed. One of our main competitors when I started 6 years ago is no longer one, mainly because they kept doing the traditional "buy the new version" routine, while my boss had transitioned to subscription-based contracts. They spent a large amount of effort rewriting their main product, but struggled to sell it afterwards. Why would you buy the new version with inevitably more bugs for lots of $$$, when the old version works just fine? Hit them really hard. I think it benefits our customers though, as we don't have as much pressure to focus on flash and bling and can spend time doing things right and fixing old cruft, making our product more solid. Finance departments also seem to love the lower, fixed recurring cost rather than a huge bill every other year or so. Another thing that's been good is that our price has a fixed component and a component that scales with use. Since our customers can charge their customers for the work done with our program, that means our price can be competitive both for companies with low activity and high activity.