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Yup. I worked for a hosting company once that added a zero to the price of service for an NBA team that wanted a 12 hour SLA instead if a 24 hour SLA. Another
by goatherders 6y ago
Yup. I worked for a hosting company once that added a zero to the price of service for an NBA team that wanted a 12 hour SLA instead if a 24 hour SLA. Another NBA team bought the highest priced of solutions i offered and told me as they were signing, "we know the least expensive option was probably overkill for our needs, but it is important that we have your full attention."
- nitrogen 6y agoI have been occasionally "in the room" for conversations where a contract between an enterprise and a vendor is being discussed. I was initially surprised that enterprise buyers specifically wanted per-X billing, to ensure that the vendor was equally incentivized to maximize X as the buyer was. But it makes sense.