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>January 2020: start actually charging the new prices. So you just started billing them a different amount without even warning them?
by lol768 6y ago
>January 2020: start actually charging the new prices.
So you just started billing them a different amount without even warning them?
- deleted 6y ago[deleted]
- Axsuul 6y agoExisting customers were grandfathered
- stevoski 6y agoFTA: > What about existing customers? > I’ve never put up prices for existing customers. I’m okay with people getting the price they started with indefinitely. It is the way I’d want to be treated as a customer.
- lol768 6y agoI think this could have been stressed a bit more clearly in the section I referenced - since it's vitally important!