Sorry for the late reply. Been Saturday busy... I think what you're missing here, is a bit of tongue in cheek. I, too, did not present my case as universal,

Sorry for the late reply. Been Saturday busy... I think what you're missing here, is a bit of tongue in cheek. I, too, did not present my case as universal, yet you took effort to point out it wasn't. Tit for tat, and all that... That said! I think you have it a bit reversed here. At least, what I read as you (paraphrased) said is "Do you think people wanting to check product, will shift an industry?" Yet, that question is a bit flawed, as I see it. This is because the industry isn't shifting because a person might want to check a tomato. It's failing to shift. The inertia, the default "People who want to check produce, have always bought in the store." and "Further back, people could only buy in the store." Now, you seem to be under the belief that everyone is buying online. Using home delivery. Not going to the grocery store. Yet when I go to the grocery store? When I visit? You know what I see? People! Lots of people! Take me, for example. I received poor service, and as a result, have not used online grocery shopping. I've gone to the grocery store weekly, as I did prior to COVID. So from where I sit, the industry isn't shifting in my case, it never changed. And from the numbers I see at my grocery store, this seems to be common. And this is because I've always cared. I cared before COVID. I care now. I'll care after. I think you're literally dismissing my experiences as if yours are the universal! Or, if not, as if yours are "clearly what is happening in most cases". Yet I disagree here. Let me put this forward. How many grandparents shop online? I'm not talking about in Palo Alto, but all over the US and Canada? And to answer that, let me mention something. Grocery stores have always offered home delivery, for a small fee. Why did most people not avail themselves of that? Why do you believe online shopping, is so different from phone shopping? Or fax shopping? Both of which always existed. Anyhow. I have a feeling we're not going to agree at all here.