Jason Fried sez: we'd prefer that you outgrow our software, because we still have your fucking money. Hah! In 37Signals' defense, they don't have time to bend

Jason Fried sez: we'd prefer that you outgrow our software, because we still have your fucking money. Hah! In 37Signals' defense, they don't have time to bend over backwards for each and every little customer whim, especially enterprisey-type crap like this customer wanted. You have to be utilitarian or else you're dead.