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This parallels GetSatisfaction and how they display support pages for companies that don't pay for their service as "uncommitted to customer support" or somethi
by bdclimber14 16y ago
This parallels GetSatisfaction and how they display support pages for companies that don't pay for their service as "uncommitted to customer support" or something to that extent. I don't think there are malicious intentions, but they do collect positive and negative feedback, and display it on a public webpage stating that the company isn't responding to it.
Sorry for the slight change of topic.
- jarin 16y agoOr Yelp and mysteriously removing 5 star reviews for companies who don't buy their premium listings.
- extension 16y agoIt's not that bad: http://getsatisfaction.com/ycombinator http://getsatisfaction.com/ycombinator Seems pretty upfront to me. It used to be worse but 37signals called them out publicly a while ago and there was a whole big thing. Now they are essentially competing honestly with the customer support of other companies. This is aggressive but I'm not sure I could call it unfair.