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I think my point was, your experiences aren't universal. Yet you're still basing your determination upon yours. Take what you will from mine, but even aside f

I think my point was, your experiences aren't universal. Yet you're still basing your determination upon yours. Take what you will from mine, but even aside from my two bad experiences, I can't imagine how one gets precisely what they want, via online. I like to tap my melons, touch my tomatoes, and why does this sound like a porno now? :P Anyhow. I think you get my point, my view. I've got yours, eg, you don't care about a personal pick. So the real question is, how many really, really prefer to pick precisely what they want? Obviously for a box of corn flakes, it probably matters little.

acdha 6y ago
If you read my comment, note that I didn’t present anything as universal. I’m sure both are real accounts of what happens. The point is that you don’t need perfection to have a big change. Video chat doesn’t need to hit 100% of meetings, classes, and conferences to have a big impact on those industries. Delivery services don’t need to completely replace brick and mortar to have a big impact in low margin industries. Maybe you personally want to check every tomato but ask how many people care that much every time, even when they’re busy, etc. Do you think that’ll be enough to shift an industry?
- bbarnett 6y ago
  Sorry for the late reply. Been Saturday busy... I think what you're missing here, is a bit of tongue in cheek. I, too, did not present my case as universal, yet you took effort to point out it wasn't. Tit for tat, and all that... That said! I think you have it a bit reversed here. At least, what I read as you (paraphrased) said is "Do you think people wanting to check product, will shift an industry?" Yet, that question is a bit flawed, as I see it. This is because the industry isn't shifting because a person might want to check a tomato. It's failing to shift. The inertia, the default "People who want to check produce, have always bought in the store." and "Further back, people could only buy in the store." Now, you seem to be under the belief that everyone is buying online. Using home delivery. Not going to the grocery store. Yet when I go to the grocery store? When I visit? You know what I see? People! Lots of people! Take me, for example. I received poor service, and as a result, have not used online grocery shopping. I've gone to the grocery store weekly, as I did prior to COVID. So from where I sit, the industry isn't shifting in my case, it never changed. And from the numbers I see at my grocery store, this seems to be common. And this is because I've always cared. I cared before COVID. I care now. I'll care after. I think you're literally dismissing my experiences as if yours are the universal! Or, if not, as if yours are "clearly what is happening in most cases". Yet I disagree here. Let me put this forward. How many grandparents shop online? I'm not talking about in Palo Alto, but all over the US and Canada? And to answer that, let me mention something. Grocery stores have always offered home delivery, for a small fee. Why did most people not avail themselves of that? Why do you believe online shopping, is so different from phone shopping? Or fax shopping? Both of which always existed. Anyhow. I have a feeling we're not going to agree at all here.

acdha 6y ago

If you read my comment, note that I didn’t present anything as universal. I’m sure both are real accounts of what happens. The point is that you don’t need perfection to have a big change. Video chat doesn’t need to hit 100% of meetings, classes, and conferences to have a big impact on those industries. Delivery services don’t need to completely replace brick and mortar to have a big impact in low margin industries. Maybe you personally want to check every tomato but ask how many people care that much every time, even when they’re busy, etc. Do you think that’ll be enough to shift an industry?

bbarnett 6y ago
Sorry for the late reply. Been Saturday busy... I think what you're missing here, is a bit of tongue in cheek. I, too, did not present my case as universal, yet you took effort to point out it wasn't. Tit for tat, and all that... That said! I think you have it a bit reversed here. At least, what I read as you (paraphrased) said is "Do you think people wanting to check product, will shift an industry?" Yet, that question is a bit flawed, as I see it. This is because the industry isn't shifting because a person might want to check a tomato. It's failing to shift. The inertia, the default "People who want to check produce, have always bought in the store." and "Further back, people could only buy in the store." Now, you seem to be under the belief that everyone is buying online. Using home delivery. Not going to the grocery store. Yet when I go to the grocery store? When I visit? You know what I see? People! Lots of people! Take me, for example. I received poor service, and as a result, have not used online grocery shopping. I've gone to the grocery store weekly, as I did prior to COVID. So from where I sit, the industry isn't shifting in my case, it never changed. And from the numbers I see at my grocery store, this seems to be common. And this is because I've always cared. I cared before COVID. I care now. I'll care after. I think you're literally dismissing my experiences as if yours are the universal! Or, if not, as if yours are "clearly what is happening in most cases". Yet I disagree here. Let me put this forward. How many grandparents shop online? I'm not talking about in Palo Alto, but all over the US and Canada? And to answer that, let me mention something. Grocery stores have always offered home delivery, for a small fee. Why did most people not avail themselves of that? Why do you believe online shopping, is so different from phone shopping? Or fax shopping? Both of which always existed. Anyhow. I have a feeling we're not going to agree at all here.