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It's almost like Google's product owners have no idea how to build and maintain comprehensive products. If people aren't using a feature, figure out why and can
by packetlost 6y ago
It's almost like Google's product owners have no idea how to build and maintain comprehensive products. If people aren't using a feature, figure out why and can it if it's not being used because of a lack of interest instead of said feature being poorly implemented or maintained.
Does Google talk to anyone outside of their engineering bro culture?
- coliveira 6y agoYes, that would require them to actually talk to customers. This is anathema to their way of operating.
- shadowgovt 6y agoI don't know why you're assuming they didn't do this.
- richardbrevig 6y agoGoogle Developers video [0] describing exactly how you should speak to users to get feedback: usability tests. This is pretty standard in the UX community. Here's Steve Krug, author of the Amazon top-selling book on web design "Don't Make Me Think," showing how to do it similarly [1]. [0] https://www.youtube.com/watch?v=0YL0xoSmyZI https://www.youtube.com/watch?v=0YL0xoSmyZI [1] https://www.youtube.com/watch?v=VTW1yYUqBm8 https://www.youtube.com/watch?v=VTW1yYUqBm8 Edit: added Steve Krug video.