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In the last 15 years or so you could use a terminal to look up the number and pay. You just give the receipt to the counter.
by mattl 6y ago
In the last 15 years or so you could use a terminal to look up the number and pay. You just give the receipt to the counter.
- rahimnathwani 6y agoRight, I should have mentioned that. No longer needing to queue for a cashier was a big change.
- twic 6y agoAnd even better, there are terminals where you can browse the catalogue and choose an item, basically the same workflow as making a reservation online. But those terminals don't take payments. So you enter a code word, then walk over to one of the payment terminals, enter the code word again, and pay! It's kind of horrific UX, but i can see how it would have been quick and cheap to ship, and it works!
- nicky0 6y agoI think they abandoned the code word thing. Now you just get a numeric code on a printed ticket. I thought it was cool but I'm sure it was confusing to a lot of customers.