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I've never had trouble with their returns. The most painful part has been waiting in line at the returns counter.
by ziml77 6y ago
I've never had trouble with their returns. The most painful part has been waiting in line at the returns counter.
- owenversteeg 6y agoYep, Best Buy has a customer for life in me because one time they replaced a nice laptop that was clearly outside the warranty. I was shocked and said it shouldn't be covered but the returns guy insisted. Whenever Best Buy comes up in conversation I mention my experience: the free PR they've gotten from that one return they gave me is probably half their total revenue by now :)