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My pet peeve is when you have to have places price match themselves (in store Vs. online). I was recently at Lowes, I had found a Saw Horse online at their web

My pet peeve is when you have to have places price match themselves (in store Vs. online). I was recently at Lowes, I had found a Saw Horse online at their website for $80 off, and tried to price match it to themselves but when the cashier looked it up it came back the store's price (even though I still had the page open on my phone, and at my home computer at home). Then got treated like I was the one trying to pull a scam, rather than them discontinuing a sale mid-way through a work day, and me being caught by it.

FireBeyond 6y ago
You think that's bad? Best Buy's website would for several years display higher prices if it detected you were at a Best Buy store! "It says $80 online" "Here, let's pull it up on the website, $100, you must have been mistaken" Head home, nope, $80. They got caught - or provably so - when mobile data became better. "Weird, if I turn store wifi off and hit refresh by 3G the price magically goes down". That ended up in a lawsuit, and no doubt some gift certificates via class action.
totalZero 6y ago
Nowadays Home Depot (and I believe Lowe's also) has in-store pickup, so you can often buy the item online and pick it up shortly thereafter.
- kevin_thibedeau 6y ago
  I made the mistake of ordering from HD online and received a different product than what I ordered. It turns out that they reuse SKUs for different models so the drones will pull the usually outdated old stock on the store's shelves.
  - ethbro 6y ago
    That's definitely a mistake on the store's part and should have been a quick return / swap for you. What generally happens is: (1) associate is dispatched to pick an online order, listed by SKU and bring it up front, (2) they arrive at the bay and start looking around for a match, (3) while they are supposed to verify down to the SKU level, sometimes they say "DeWalt 20V circular saw" = "DeWalt 20V circular saw", grab it, and move on, (4) repeat for the next order. That's assuming there's stock in the store. In the event it's Ship-to-Store, you add the additional touch of warehouse getting it right. Although in my experience that rarely goes wrong (because automatic verification, etc as things go out). I always do a SKU / item check if there's anything that might be a problem. In my personal experience, it happens ~1:50 orders (usually with easily confusable substitutions).
  - mvcalder 6y ago
    My neighbor works at HD. He also works at a local metal fabrication shop. I've visited him there and watched him turn a flat piece of metal into a multifaceted high precision part on a metal brake using only his hands, eyes, and the tool. He helps me with my metalwork challenges often. He has two great kids at College and a wife that nags him to no end but that he adores. Drone? Hardly.
miek 6y ago
Target is notoriously bad for this. I got like half off an expensive supplement just by pulling up the website.
m463 6y ago
Target was nailed because if you had their app with location services turned on, the prices would rise when you approached the store. "Target updated its smartphone app Wednesday night after a Minneapolis TV station reported that some prices displayed on the app increased whenever users approached a store. In one case, a product's price increased by almost $150." ... https://www.cbsnews.com/news/target-app-price-switch-target-updates-app-after-tv-station-revealed-price-switches/ https://www.cbsnews.com/news/target-app-price-switch-target-...

FireBeyond 6y ago

You think that's bad? Best Buy's website would for several years display higher prices if it detected you were at a Best Buy store! "It says $80 online" "Here, let's pull it up on the website, $100, you must have been mistaken" Head home, nope, $80. They got caught - or provably so - when mobile data became better. "Weird, if I turn store wifi off and hit refresh by 3G the price magically goes down". That ended up in a lawsuit, and no doubt some gift certificates via class action.

totalZero 6y ago

Nowadays Home Depot (and I believe Lowe's also) has in-store pickup, so you can often buy the item online and pick it up shortly thereafter.

kevin_thibedeau 6y ago
I made the mistake of ordering from HD online and received a different product than what I ordered. It turns out that they reuse SKUs for different models so the drones will pull the usually outdated old stock on the store's shelves.
- ethbro 6y ago
  That's definitely a mistake on the store's part and should have been a quick return / swap for you. What generally happens is: (1) associate is dispatched to pick an online order, listed by SKU and bring it up front, (2) they arrive at the bay and start looking around for a match, (3) while they are supposed to verify down to the SKU level, sometimes they say "DeWalt 20V circular saw" = "DeWalt 20V circular saw", grab it, and move on, (4) repeat for the next order. That's assuming there's stock in the store. In the event it's Ship-to-Store, you add the additional touch of warehouse getting it right. Although in my experience that rarely goes wrong (because automatic verification, etc as things go out). I always do a SKU / item check if there's anything that might be a problem. In my personal experience, it happens ~1:50 orders (usually with easily confusable substitutions).
- mvcalder 6y ago
  My neighbor works at HD. He also works at a local metal fabrication shop. I've visited him there and watched him turn a flat piece of metal into a multifaceted high precision part on a metal brake using only his hands, eyes, and the tool. He helps me with my metalwork challenges often. He has two great kids at College and a wife that nags him to no end but that he adores. Drone? Hardly.

miek 6y ago

Target is notoriously bad for this. I got like half off an expensive supplement just by pulling up the website.

m463 6y ago

Target was nailed because if you had their app with location services turned on, the prices would rise when you approached the store. "Target updated its smartphone app Wednesday night after a Minneapolis TV station reported that some prices displayed on the app increased whenever users approached a store. In one case, a product's price increased by almost $150." ... https://www.cbsnews.com/news/target-app-price-switch-target-updates-app-after-tv-station-revealed-price-switches/ https://www.cbsnews.com/news/target-app-price-switch-target-...