I had to contact Google Fi recently and was pleasantly surprised with how easy they were to get a hold of when every other service provider is using the pandemi

I had to contact Google Fi recently and was pleasantly surprised with how easy they were to get a hold of when every other service provider is using the pandemic as an excuse to drop their phone support quality or remove it entirely. Compared to my experience trying to get support from any other utility, from T-Mobile to Comcast to my power company, or any other company no matter how modern (Amazon has been especially bad since the pandemic started, I literally can’t get them on the phone no matter how much I try), Google Fi has been a breath of fresh air. That being said, it’s only a matter of time before they lose focus and that goes away. If there’s one thing Google does consistently, it’s take something good and abandon it or kill it outright. I have no doubt I will be switching back to a traditional phone carrier eventually, but for now I’m a happy customer.