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My org was forced to switch from Zoom to Microsoft Teams and it's become quite apparent Microsoft has a long way to go to catch up. There are small things Zoom

My org was forced to switch from Zoom to Microsoft Teams and it's become quite apparent Microsoft has a long way to go to catch up. There are small things Zoom did that enhanced meetings that you never even knew or thought about as a user until switching to something else. For example, noise filtering. Zoom has active noise filtering which gets rid of small background noise (like typing or computer fans). Microsoft Teams does not have this, and every meeting with more than a couple people has unbearable background noise and everyone has to be on mute if they're not talking. We're now looking into an enterprise license for Krisp.ai just to remedy this. I am not sure how a trillion dollar company like Microsoft hasn't been able to figure this out yet. Maybe they'll buy a startup like Krisp just to fix it. But hey...at least it's more secure.

TomAnthony 6y ago
Yeah, Zoom works very well, and is so much better for video calls than most of the alternatives. I do have sympathy for their team who were suddenly getting a wild amount more traffic, and scrutiny. They have scaled fast and kept the platform up and stable, which is impressive.
tech234a 6y ago
Discord actually just partnered with Krisp.ai to bring the feature to their app too.
avh02 6y ago
On the flipside (just an anecdote, not making any points), we had a hard time turning this noise filtering consistently off for a colleague of ours who speaks without a voice box. He kept getting filtered out randomly and we couldn't understand him because of the feature. It was (at the time) turning back on without his knowledge. We eventually got it consistently turned off with one of our zoom admins' help. We get a lot of background noise from him but his voice is more valuable there.
userbinator 6y ago
and everyone has to be on mute if they're not talking. In all the calls I've attended this was always the case anyway, and there seemed to be an implicitly understood rule of "keep yourself muted unless you want to say something". Seeing someone's mute indicator turn off was a cue to pause and wait, as it indicated someone wanting to say something.

TomAnthony 6y ago

Yeah, Zoom works very well, and is so much better for video calls than most of the alternatives. I do have sympathy for their team who were suddenly getting a wild amount more traffic, and scrutiny. They have scaled fast and kept the platform up and stable, which is impressive.

tech234a 6y ago

Discord actually just partnered with Krisp.ai to bring the feature to their app too.

avh02 6y ago

On the flipside (just an anecdote, not making any points), we had a hard time turning this noise filtering consistently off for a colleague of ours who speaks without a voice box. He kept getting filtered out randomly and we couldn't understand him because of the feature. It was (at the time) turning back on without his knowledge. We eventually got it consistently turned off with one of our zoom admins' help. We get a lot of background noise from him but his voice is more valuable there.

userbinator 6y ago

and everyone has to be on mute if they're not talking. In all the calls I've attended this was always the case anyway, and there seemed to be an implicitly understood rule of "keep yourself muted unless you want to say something". Seeing someone's mute indicator turn off was a cue to pause and wait, as it indicated someone wanting to say something.