3 ms·
I really hate their dark-pattern of holding your credits hostage if you want to pause your account. I have like 10 credits that I don't want to spend right now,
by mjayhn 6y ago
I really hate their dark-pattern of holding your credits hostage if you want to pause your account. I have like 10 credits that I don't want to spend right now, I'm backed up and hardly reading and I can't pause my Audible membership that's $24/mo without losing my credits. I also don't want to be rushed to pick out 10 books and possibly waste my credits so I can pause. I'm VERY picky about what books I burn a credit on.
It's a really crappy way of keeping me tied in and I want to make sure people know about it.
- matsemann 6y agoSame. But I let my credits go to waste and will just never be a member again. Not gonna reward their stupid behavior.
- vhanda 6y agoYou can convert your membership into the "Silver Plan", which charges you every other month. This way you're paying a bit less. However, their silver plan is very hidden away and is only presented as an option when you go to cancel your account. And even then it might not work and you'll have to write to Customer Care to switch.
- mjayhn 6y agoOh interesting. Thanks for pointing that out. I'll check that out.