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Apple doesn't refer a sale. Apple makes the sale. They are the store, something they have set up and enforced. The developer has no capacity to deny a custom
by LanceH 6y ago
Apple doesn't refer a sale. Apple makes the sale. They are the store, something they have set up and enforced.
The developer has no capacity to deny a customer, yet has the responsibility for the bad customers shopping someone else's store.
- genidoi 6y agoDevils advocate argument: A refund (probably) reduces the LTV of customers, and Apple has no control of the cause of those refunds, whether it be a buggy app or misrepresenting features. The ethics of this scheme are debatable but it should be assumed that some refunds are legitimate and Apple loses tangible customer $LTV from some refunds.